Privacy Policy

At Samzal, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure when you access or use our platform.

1. Information We Collect

We may collect and process the following types of information:

• Your name, username, and contact email address
• Your IP address and device/browser information
• Profile information you voluntarily provide
• Transaction-related details when using our marketplace or escrow services
• Communication records when you contact support

2. How Information Is Collected

Your information may be collected when:

• You register an account on Samzal
• You fill out forms, contact forms, or profile fields
• You interact with listings, escrow, or middleman services
• You browse the platform (through cookies and analytics tools)

3. How We Use Your Information

We use collected data to:

• Provide and maintain your user account
• Facilitate secure transactions and escrow services
• Communicate important updates, notifications, and platform activity
• Detect fraud, abuse, or suspicious activity
• Improve platform performance and user experience

4. Communication

We may send important service-related emails, announcements, or security notifications. You may control optional communications through your account settings.

5. Technical and Non-Personal Data

We automatically collect technical data such as browser type, device type, and general usage patterns. This data is used for analytics, security monitoring, and platform optimization.

6. Data Security

Samzal implements appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, misuse, or disclosure.

7. Cookies

Samzal uses cookies to enable essential functionality such as login sessions, preferences, and analytics. Cookies help us provide a smoother user experience.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data

To exercise these rights, contact us using the information below.

9. Data Retention

We retain personal information only as long as necessary for operational, legal, and security purposes.

10. Acceptance of This Policy

By using Samzal, you agree to the terms outlined in this Privacy Policy.

11. Changes to This Policy

Samzal may update this policy from time to time. Continued use of the platform after changes indicates acceptance of the updated policy.

12. Contact

If you have questions regarding this Privacy Policy, contact us at:
[email protected]