Frequently Asked Questions

Buying, Selling & Trading Accounts

Is it safe?

When you are dealing with social media accounts & games accounts, you are dealing with the trade of information, since there is no physical item. Because of this the original owner or account creator will always know the information on the account. While the password, email and other security items can be changed after a sale or trade, the original owner can always claim an account stolen to take it back. This is why it's extremely important to only buy an account from someone with good reputation. There is no method that will make a sold account 100% safe.

Is it legal?

Yes, it is legal. The Terms of Service agreed to by players are not laws. While against the ToS, there has never been a court ruling to determine who is the rightful owner to a game account, hence it is not illegal.

In 2012 in the European Court of Justice it was ruled that ALL digital licenses can be resold without exception. This means if your account is banned because it was sold and you live in the EU, you have a legal right to sue the gaming company as it is illegal for them to prevent you from reselling your digital license.

How do I sell an account?

Selling an account is different for each social media accounts & games accounts. Once you have received payment from a buyer you will provide them with the login information, help them change the email address and any security settings on the account so they can secure it.

How do I buy an account?

Once you have received the login information to the account you must secure it. This means updating the password, email address and security features such as secret questions/answers. If the game supports it, it is also highly recommended you add an authenticator to the account.

What do I do if I lost access to an account I purchased?

The first thing you should do is contact the seller you purchased it from. If they're unable or unwilling to help, you can open a dispute against them in our Active Dispute Form. if the seller is a member on SamZal. We will investigate the dispute and try to help resolve it.

If the seller isn't a member of SamZal you can open a thread in our Off site scam forum to warn others.

What should I use for payment?

Paypal is the most popular method, but not the most secure. A buyer has 180 days to dispute a payment.

Bitcoin or WesternUnion are the most secure for sellers, since there is no way to dispute a payment, but it's less secure for buyers since they have no recourse if something happens.

Can I offer power Leveling or Boosting SamZal services?

Any service that requires the customer's login information requires you to be Verified. You can upgrade to verified for $10.

Middleman Services

What is a middleman

A middleman is an approved member that will help facilitate a transaction. They will either hold the payment or the account/item during the transaction for the buyer or seller.

Who are these middleman

Middleman are approved members on SamZal who are allowed to conduct middleman transactions through our Trade Guardian system.

What happens if there’s problem?

You should always contact the buyer or seller first. If they are unable or unwilling to help, you can open a dispute against them in our Active Dispute forum if they're a member on SamZal. We will investigate the dispute, contact the middleman used and try to help resolve it.

Where do I go to report a scammer?

If another member on our site scammed you, please create a thread in our Active Dispute forum,

If the user is not a member of our site, please create a thread in our Off-site Scammers forum.

In either case you will be asked to provide screenshot evidence.

What is SAMZAL?

SAMZAL is a simple community forum that facilities transactions of non-tangible items (we call them assets, or properties) such as established websites, domain names, influential social profiles, custom programs, rare @handles, unique services, access to websites, and anything else deemed valuable and virtual in nature.

How can you join SAMZAL?

There is a mandatory screening process for all new members. To start the process, simply click the Sign Up button in our header. Then, please fill out our form and confirm your phone number via an SMS code. We please ask to submit valid information, as our staff periodically checks if the identities of our members are real.

Why should I use your services?

Strict buyer/seller screening. You will not be able to join if you plan to stay anonymous. SAMZAL strives to be a friendly business to business community.

Dedicated marketplace. If it’s virtual in nature and holds real monetary value, you can buy/sell/trade it on our website. The world is changing, so is e-commerce. These days, a simple login to the right place or a virtual asset can be worth a lot of money.

You’re the boss. As a member, you have full control over your listing.

Exceptional quality control. All properties sold within our community are carefully audited by our staff. We check for ownership, fake followers/likes, and make sure the transaction goes over smoothly.

The best virtual assets. Click farm generated properties? Fake bot filled accounts? Not here. Only real and genuine properties. We’re NOT in the business of facilitating sales of bulk accounts or fake identities.

Antispam. We do not facilitate spammers. Our primary objective is to provide businesses, webmasters, resellers, and regular joes the means to buy/sell/trade tools needed for expanding social reach. We frequently check properties sold within our network and ban non-complying members. Creating a better web starts with creating meaningful content, not spam.

Speed. Our team is growing, and our goal is to provide quick support, 24/7. Our platform is also user-friendly and blazing fast!

Professional approach. We have the experience and know how to weed out the bad apples and keep our community free of fake/bot filled/artificially created properties.